Generally, we deliver if we can get deliveries done while protecting our equipment and employees. We closely monitor the weather leading up to the event. The forecast can change often so we do not focus on the weather until the day before the event.  If there is a 50% or more chance of rain on the date of your event, we reserve the right to cancel your reservation.  If that happens then we refund your deposit and other payments that you have made. If you would like to reschedule you have the option to apply your payment, towards a future event pending our availability.  Within 24 hours of your delivery time, if the forecast is 50% or more chance of rain you can cancel your reservation and receive a refund. You must notify us before accepting delivery. We do not offer any full or partial refunds once we have delivered, regardless of the amount of time it rains.  If rain causes delays for the day, it could impact the start time of your event. We stay in contact with you to make sure there is no controllable impact to your event. If you to choose to get a refund instead of credit, there is a 3% fee deducted from the refund. (Example a $50 deposit would be a $48.50 refund if you cancel for any reason. The credit card processing company does not refund fees

We require a $50 deposit for all residential reservations.  For large orders or commercial customers we charge a percentage of the total order price. The remaining balance is due the day before delivery. 

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. 

Typically you do not need to rent a generator for residential events. You simply need a power socket within 50 feet of the inflatable.  If you are having your event at a park or clubhouse, please check to make sure that you have access to power within 50 feet of the bounce house. Typically you will need to rent a generator if your event is at a park of HOA common area. 

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

The delivery and pickup times may vary but you will always have your bounce house setup before your start time. Setup time is not a part of your rental. You could have the bounce house delivered as early as 8:00 AM and may be asked to keep the unit overnight if you have a later end time to your event. If we deliver the unit early or pickup after your end time you are not charged for the additional time. When available we offer overnight pickup for $25. 

If your event is cancelled more than 21 days before your event, your deposit is refundable. If you cancel within 21 days of your event then your deposit will not be refunded. (Not including day of cancellations due to weather). Rescheduling/changing dates is considered a cancellation and will incur a $50 change fee.  All refunds will be subject to a 3% fee because credit card companies do not refund processing fees.

Yes our prices include setup, delivery and pickup of bounce houses and concessions. Our prices do not include setup of tables and chairs. We deliver them stacked and they should be stacked when we return for pickup.  15% fee will be charged.